VeriFone VX 680 Betriebsanweisung PDF herunterladen (Seite 9)

Processing a refund.

1. Press the Refund button on the screen.

2. Enter the refund password, then press Enter.

3. Enter the amount.

4. The terminal will prompt to present a card.

a) For chip cards with contactless technology (MasterCard® PayPass

Visa® payWave)

i Have the customer present the card over the screen until the four

indicator lights illuminate green (2 – 3 seconds).

ii The transaction will default to a 'Credit' selection.

Some transactions may require a PIN or signature, or that the customer

inserts their card – follow the prompts on the terminal screen to

authorise the transaction.

b) For chip cards without contactless technology or cards with a magnetic

stripe only

i Insert the chip card (facing up chip end ﬁrst) into the terminal as far as it

will go and leave it there. For magnetic stripe only cards, swipe the card

down the side of the terminal (the magnetic stripe needs to be inserted

into the card reader facing the terminal keypad).

ii The terminal will prompt to select the account type. Select this by

pressing the Cheque, Savings or Credit button on the screen.

iii The terminal will prompt for a PIN. Have the cardholder enter their

PIN, and press Enter. (If the cardholder's card does not have a PIN the

terminal will prompt for a signature to authorise the transaction.)

5. The terminal will then process the transaction and print the merchant’s copy

of the receipt. If a signature was used to authorise the transaction, check the

cardholder’s signature against the card and select Yes if accepted. Failure to

accept the signature within 30 seconds will result in the transaction being

processed as approved.

6. The terminal will prompt if you want to print the cardholder’s copy, press Yes or

No.

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VeriFone VX 680 Betriebsanweisung Seite 9