VeriFone VX 680 Betriebsanweisung PDF herunterladen (Seite 17)

Failure to connect to the network

Processing a transaction

1. For credit card transactions only, obtain an authorisation number before

processing a transaction. Debit cards do not have the ability to be authorised - all

transactionsacceptedabovetheoorlimitareprocessedatthemerchantsrisk.

2. Complete the transaction as normal (credit or debit).

3. At the end of the transaction the screen will advise the log-on has failed and

fallback processing will be displayed.

4. Theterminalwillpromptfortheentryofyourofinepassword.

5. Enter your password.

6. The terminal will prompt for the entry of the Authorisation Number/Code.

7. Enter the Authorisation Number/Code.

8. If you do not have an Authorisation Number/Code to enter you can choose to

continue, however, a warning message will be displayed on the screen advising

thatthetransactionisabovetheoorlimitandisacceptedattheMerchantsrisk.

9. The terminal will then process the transaction and print the merchant’s copy of

the receipt. For a credit transaction, check the cardholder’s signature against the

card and select Yes if accepted. Failure to accept the signature within 30 seconds

will result in the transaction being processed as approved.

10. The terminal will prompt if you want to print the cardholder copy. Press Yes or No.

11. When the EFTPOS terminal next re-establishes a connection the transactions

stored in the EFTPOS terminal will be sent to the network. You will be required to

process a manual settlement to force OFFLINE transactions through the system.

Card holder

Merchant

Terminal

Switch

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VeriFone VX 680 Betriebsanweisung Seite 17