VeriFone Vx510 Bedienungsanleitung PDF herunterladen (Seite 3)

DEBIT

Use this function to capture transactions when voice approval has been obtained. Sometimes referred to as an

offline transaction.

STEP TERMINAL PROMPT ACTION

MMDDYYYY HH:MM

SWIPE CUSTOMER CARD

Press [DEBIT]

DEBIT SWIPE

CUSTOMER CARD

Press [F1] for Ticket Only

DEBIT DEBIT

SALE AMOUNT $0.00

Swipe card or key account number and press [ENTER]

DEBIT DEBIT

TIP AMOUNT $0.00

Press [F1] for credit card.

DEBIT DEBIT

CASH AMOUNT $0.00

Key expiration date and press [ENTER]

TOTAL $0.00

CORRECT? YES OR NO

Key amount and press [ENTER]

TOTAL $00.0

WAITING FOR PIN

Key authorization number that was obtained by the voice authorization

center and press [ENTER]

DEBIT DEBIT

APPROVAL OK 000 00

Tear slip and have customer sign the receipt. Press [CANCEL] to return

to the idle prompt.

VOID

Use this function to capture transactions when voice approval has been obtained. Sometimes referred to as an

offline transaction.

STEP TERMINAL PROMPT ACTION

MMDDYYYY HH:MM Swipe customer card and press [F4] for Void

VOID Key item number and press [YES/ENTER]

ITM: 00 $0.00

CORRECT ? YES OR NO

Verify transaction. Press [YES/ENTER] to void displayed transaction or

press [CANCEL] to return to the idle prompt.

TRANSACTION ACCEPTED Tear slip and have customer sign the receipt

REFUND

Use this function to issue a credit to the cardholder’s account for goods or services.

STEP TERMINAL PROMPT ACTION

1 MMDDYYYY HH:MM Swipe customer card and press [REFUND]

2 REFUND Swipe card or key card number and press [YES/ENTER]

VISA REFUND

EXPIRATION DATE MMYY

Key expiration date and press [YES/ENTER]

VISA REFUND

AMOUNT $0.0

Key amount and press [YES/ENTER]

VISA REFUND

TRANSACTION ACCEPTED

Tear slip and have customer sign the receipt. Press [CANCEL] to return

to the idle prompt

PRE-SETTLEMENT INSTRUCTIONS

Place all transaction receipts in sequence number order. Run an adding machine tape of the

transactions.

Print appropriate report (see Print Reports instructions). Compare your totals to the terminal re-

port.

If your tape matches the terminal totals, proceed with the Settlement instruction below. If your

audit does not match the terminal totals, repeat steps 1 and 2.

PRINT REPORTS

Various types of audit and summary reports can be generated for transactions in the current batch

(transactions that have not yet been settled).

STEP TERMINAL PROMPT ACTION

1 MMDDYYYY HH:MM Swipe customer card and Press [REPORTS]

1=CLERK 2=AUDIT

3=SUMMARY 4=MORE

Press [1], [2], [3] or [4] to select desired report and [YES/ENTER],

then follow additional prompts Report is printing

PRINT LIST

PRINTING, WAIT...

SETTLE

Use this function at the end of each day to settle the batch for payment and clear your terminal of

transaction information.

STEP TERMINAL PROMPT ACTION

1 MMDDYYYY HH:MM Swipe customer card and press [SETTLE]

SALES TOTAL $0.00

CORRECT ? YES OR NO

Verify net total and press [YES/ENTER] if total is correct or press

[NO/CLEAR] to exit

SETTLE

CLOSE $0.0

The transactions have been settled for payment. Press [CANCEL]

to return to the idle prompt

INDUSTRY INFORMATION

AVS (Address Verification Service) - A service designed to help reduce the possibility of fraud on Man-

ually Keyed transactions. The terminal will request the cardholder’s billing address and or zip code. Entry

of both address and zip code may provide better protection against fraud. If an “N” or an “X” is returned

as one of the AVS codes, you may want to consider whether you want to accept the transaction, request-

ing additional ID from the customer or secure alternate means of payment. . If you don’t accept it then

you must go back to void the transaction (see procedures for Adjust/Void Transaction). This information

is required by MasterCard and VISA to help your business qualify for the best rates.

Card Code Validation - A service designed to help reduce the possibility of fraud on Card Not Present

transactions. The 3 – 4 digit code printed on reverse italics on the signature stripe of the card should be

entered when prompted. If the code is not entered, the user will be required to indicate why the prompt

was bypas ed.

Offline Sale – A captured transaction which does not dial out for authorization. Sometimes referred to as

a forced transaction. Voice approval should be obtained for all offline sales. Note: If Commercial card pro-

cessing is enabled, Commercial Card prompts wil be displayed on al MasterCard

and VISA

transac-

tions.

E-Commerce – A service design to help reduce the possibilty of fraud on Internet transactions. The ter-

minal will ask if the website that you used your card credit on is secure or not.

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